1. Information We Collect
We collect information you provide directly, including your name, email address, account credentials, alert filters, and communication preferences.
We also collect technical and usage data such as IP address, browser type, pages viewed, and interaction events to help us run and improve the service.
Payment processing is handled by Stripe. We do not store full payment card details on our servers.
2. How We Use Information
We use your information to:
- Create and manage your account.
- Deliver car alerts and service notifications.
- Process subscriptions and billing events.
- Prevent abuse, fraud, or unauthorized activity.
- Analyze usage and improve platform performance.
- Send product updates and legal notices.
3. Sharing of Information
We may share limited personal information with trusted service providers that support account infrastructure, analytics, messaging, and payment processing.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of CarAlert, users, or the public.
4. Data Retention
We retain personal information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Cookies and Tracking
We use cookies and similar technologies for session management, security, analytics, and basic site functionality. You can control cookies through your browser settings.
6. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or export personal information. You may also have the right to object to certain processing activities.
To request account or data changes, contact us at hello@caralert.online.
7. Security
We use administrative, technical, and organizational safeguards designed to protect your personal information. No method of transmission or storage is completely secure.
8. Children's Privacy
CarAlert is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the revised policy on this page and update the "Last updated" date.
10. Contact
Questions about this Privacy Policy can be sent to hello@caralert.online.